Terms of Service

Last Updated: January 2025

1. Agreement to Terms

By accessing or using the SONARO platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and Sonaro Group LLC, a limited liability company organized under the laws of New Jersey.

2. Description of Service

SONARO is an online marketplace platform that connects DJs with venues (restaurants, lounges, event spaces) for booking entertainment services. The Service facilitates communication, booking requests, proposals, and payment processing between parties.

Sonaro Group LLC acts solely as a marketplace platform and is not a party to any agreements between DJs and venues.

3. User Accounts and Eligibility

3.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into contracts to use this Service.

3.2 Account Creation: You must provide accurate, current, and complete information during registration and keep your account information updated.

3.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. User Roles and Responsibilities

4.1 DJs: DJ users represent that they have the necessary licenses, permits, and insurance to provide entertainment services. DJs are responsible for fulfilling all bookings they accept.

4.2 Venues: Venue users represent that they have authority to book entertainment services on behalf of their establishment and will provide accurate event details.

4.3 Independent Contractors: All DJs using the platform are independent contractors, not employees of Sonaro Group LLC.

5. Booking and Payment Terms

5.1 Booking Process: Venues may submit booking requests to DJs. DJs may respond with proposals. A binding agreement is formed only when a venue accepts a DJ's proposal.

5.2 Payment Processing: All payments are processed through our third-party payment processor (Stripe).Sonaro Group LLC may charge service fees on transactions.

5.3 Deposits: Bookings may require a deposit payment. Deposit amounts and terms are specified in each proposal.

6. Cancellation Policy

Cancellations are subject to the following refund schedule:

  • More than 7 days before event: Full refund (100%)
  • 4-7 days before event: 50% refund
  • 48 hours to 3 days before event: 25% refund
  • Less than 48 hours before event: No refund; deposit is non-refundable

Refunds are processed within 5-10 business days to the original payment method.

7. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to circumvent the platform to avoid paying fees
  • Post false, inaccurate, misleading, or defamatory content
  • Harass, abuse, or harm another person

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Sonaro Group LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Users retain ownership of content they upload but grant Sonaro Group LLC a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.

9. Disclaimers and Limitation of Liability

9.1 AS-IS Service: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2 No Liability for User Conduct: Sonaro Group LLC IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER OR THE QUALITY OF SERVICES PROVIDED BY DJs.

9.3 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, Sonaro Group LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

9.4 Maximum Liability: IN NO EVENT SHALL Sonaro Group LLC'S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO Sonaro Group LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sonaro Group LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

11. Dispute Resolution

11.1 Informal Resolution: In the event of any dispute, you agree to first contact Sonaro Group LLCto attempt to resolve the dispute informally.

11.2 Arbitration: Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in New Jersey.

11.3 Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and Sonaro Group LLC individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in New Jersey, and you hereby consent to personal jurisdiction and venue therein.

13. Changes to Terms

Sonaro Group LLC reserves the right to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Termination

Sonaro Group LLC may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Sonaro Group LLC
New Jersey
Email: [email protected]

© 2025 Sonaro Group LLC. All rights reserved.

A limited liability company registered in New Jersey.