Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, profile photo
• Profile Information: Bio, years of experience, specialties, location, pricing
• Media Content: Photos and videos you upload to your profile
• Payment Information: Credit card details (processed securely through Stripe)
• Communications: Messages sent through our platform, booking requests, proposals
• Reviews: Ratings and reviews you provide

1.2 Information Automatically Collected

• Usage Data: IP address, browser type, device information, pages visited, time spent
• Cookies: We use cookies and similar tracking technologies to track activity and store preferences
• Location Data: Approximate location based on IP address

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the SONARO platform
• Process bookings, payments, and refunds
• Facilitate communication between DJs and venues
• Send you notifications about bookings, messages, and account activity
• Improve and personalize your experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Send marketing communications (with your consent)
• Analyze usage patterns and trends

3. How We Share Your Information

We may share your information with:

3.1 Other Users

Your public profile information (name, bio, photos, videos, reviews, ratings) is visible to other users. When you communicate with other users, they can see your messages.

3.2 Service Providers

• Payment Processing: Stripe (for payment processing)
• Cloud Hosting: AWS or similar cloud infrastructure providers
• Analytics: Google Analytics or similar services
• Email Services: For sending transactional and marketing emails

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/SSL)
• Secure authentication and session management
• Regular security audits and monitoring
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

You have the right to access and receive a copy of your personal information.

5.2 Correction

You have the right to correct inaccurate or incomplete personal information.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

5.4 Opt-Out

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

5.5 Do Not Sell

We do not sell your personal information to third parties.

To exercise these rights, please contact us at [email protected].

6. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

11. State-Specific Privacy Rights

11.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information.

11.2 New Jersey Residents

As a New Jersey-based company, we comply with all applicable New Jersey privacy laws and regulations.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Sonaro Group LLC
Privacy Officer
New Jersey
Email: [email protected]